Thank you for shopping with Shree Datta Guru Sarees.

Order Processing

• All orders are processed within 1–3 business days after order confirmation.
• Orders placed on Sundays or public holidays will be processed on the next business day.
• During sales, festivals, or peak seasons, processing times may be slightly longer.

Shipping Coverage

We currently ship across India through our trusted courier partners.

Delivery Timeline

Estimated delivery times are:

• Maharashtra: 2–5 business days
• Metro Cities: 3–7 business days
• Rest of India: 4–10 business days
• Remote and North-East Regions: 5–12 business days

Delivery timelines are estimates and may vary due to weather conditions, courier delays, operational issues, or other unforeseen circumstances.

Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before payment.
• Free shipping offers, when available, will be clearly mentioned on the website.

Order Tracking

Once your order is shipped, tracking details will be shared via SMS, WhatsApp, or email. Customers can track their shipment using the tracking link provided.

Cash on Delivery (COD)

Cash on Delivery is available on selected pincodes. We reserve the right to disable COD for certain locations based on courier serviceability and order history.

Delivery Attempts

Our courier partners will make multiple delivery attempts. If the customer is unavailable or refuses delivery, the shipment may be returned to us.

Incorrect Address Information

Customers are responsible for providing accurate shipping information. Orders delayed or returned due to incorrect addresses, incomplete details, or unavailable recipients may incur additional shipping charges.

Damaged or Missing Parcels

If you receive a damaged package or notice missing items, please contact us within 24 hours of delivery with clear photos and an unboxing video for investigation.

Shipping Delays

While we strive to deliver orders within the estimated timeframe, we are not liable for delays caused by courier partners, natural disasters, strikes, government restrictions, or other circumstances beyond our control.

Contact Us

For any shipping-related queries, please contact our customer support team through the contact details provided on our website.

📦 Our Happy 4-Day Return & Exchange Policy

At Shree Datta Guru Sarees, your smile is our biggest reward. We know that choosing a saree online takes trust. That’s why we give you 4 full days from the delivery date to touch it, feel it, and make sure you love it.

If something isn't perfect, don't worry! We are here to help make it right with zero stress.

🔄 100% Free Exchanges (If You Change Your Mind)

Did you open the package and realize you want a different color or a completely different design instead? No problem!

• It’s 100% Free: We will not charge you a single rupee extra to change your mind.

• How it works: Let us know what you want instead, and we will arrange a free pickup right from your doorstep.

🛡️ Mistake on Our End? (Damaged or Wrong Items)

We always check our sarees carefully, but we are humans too!

• What we cover: If your saree has a defect, damage, or if we accidentally sent you the wrong design or wrong color, we will fix it instantly.

• It’s 100% Free: We will pick it up and give you a full refund or send a fresh new piece immediately. You pay nothing.

🛍️ Return Without Any Reason

Yes, you read that right! If the saree is perfectly fine, but you just feel like returning it without giving us a reason, we still accept it!

• How it works: We will gladly take the saree back within the 4-day window.

• The Policy: Because the product has no defect, we only deduct a small courier charge to cover the delivery partner's fees. The rest of your money goes straight back to your bank account.

📝 3 Quick Rules for a Smooth Return:

To help us process your request quickly, please ensure:

1. You message us within 4 days of getting the package.

2. The saree must be unworn, unwashed, and still have its original tags and neat folds.

3. If the blouse piece is already cut or stitched, it cannot be returned or exchanged.

REFUND & CANCELLATION POLICY

At Shree Datta Guru Sarees, customer satisfaction is our priority. Please read our Refund & Cancellation Policy carefully before placing an order.

Order Cancellation

Orders can be cancelled only before they are shipped. Once an order has been shipped from our warehouse, cancellation requests will not be accepted.

Refund Policy

Refunds are applicable only for approved return requests as per our Return Policy.

Once the returned product is received at our warehouse and passes the quality inspection, the refund will be processed within 24 hours.

The refund amount will be credited to the customer's original payment method. Depending on the payment provider or bank, it may take 5-7 business days for the amount to reflect in the customer's account.

Non-Refundable Cases

Refunds will not be provided for:

• Products returned in used, damaged, washed, or altered condition.
• Returns without original packaging, tags, or accessories.
• Products damaged due to misuse by the customer.
• Orders cancelled after shipment.

💬 Just Message Us on WhatsApp!

No long forms to fill out. Just send a quick message to our team:

• WhatsApp & Call: +91 8421981167

• Email: shreedattagurusarees@gmail.com

• Time: Monday to Saturday (10:00 AM to 8:00 PM)